Privacy

Information you provide

When you contact Kaiju, you may provide your name, work email, company, use case, desired plan, technologies of interest, company volume, integration requirements, and an optional message. Submit only company names, public website addresses, and business context you are authorized to share. Do not submit sensitive personal information, credentials, or confidential restricted datasets through the public form.

How information is used

Submitted information is used to respond to your request, prepare an assisted company evaluation or product review when requested, evaluate company-research and deployment requirements, improve the product, and maintain the security of the website.

Contact and evaluation forms use Apollo form enrichment and submission. Apollo may process the work email, name, company, inquiry type, and message entered into those forms. Kaiju’s separate Apollo website-visitor tracker is disabled by default.

Introductory access

Introductory access can begin before a paid plan is selected. The available allowance may vary by campaign or CTA. Limited account, session, device, acquisition, and service-use information may be processed to apply that allowance, secure the product, and prevent abuse. Before billed usage begins, Kaiju presents a plan choice or billing confirmation flow.

Website analytics and visitor identification

The hosting provider may process request information needed to deliver and secure the site. Optional website tracking is controlled through Privacy choices in the footer.

If you allow Analytics, Kaiju uses PostHog for website measurement, explicit conversion events, browser exceptions, and session replay when enabled. A new visitor starts with an anonymous browser identifier. If you also allow identified product analytics in the app, the shared identifier can connect website activity with your signed-in Kaiju account, including later website visits. Contact-form values are not intentionally sent as analytics event properties, replay inputs are masked, and the website configuration disables replay capture of network request and response bodies and headers.

When Marketing visitor identification is active, Kaiju may use RB2B and, after an explicit saved choice, Apollo visitor tracking to associate public website activity with company and available professional business-contact information for business-development follow-up. RB2B visitor tracking is currently paused. Apollo visitor tracking requires an explicit saved Marketing visitor identification choice and an enabled integration. This website preference is separate from email-marketing consent inside a submitted form.

Product data handling, subprocessors, retention, deletion, and customer obligations may also be defined in the checkout terms, order form, or other agreement that applies to the customer’s use of the service.

Optional product analytics

The Kaiju app asks separately before sending identified product analytics to PostHog. Allowing Analytics on the public website alone does not grant that app permission. You can use the product without optional analytics.

When you allow it, PostHog receives your Kaiju user ID, current name and email, and activity associated with your workspace and company. Company details include the organization ID, name, slug, and saved website origin and hostname. Activity records include your membership role and company associations at the time of use. We use these records to measure setup, activation, useful outcomes, campaign results, and customer relationships over time. A company association records product use; it does not establish employment.

The app also collects browser errors and masked session replay when enabled. Replay inputs and page text are masked. Request and response bodies, headers, and console recording are disabled. Typed product events exclude research contents, invitation email addresses, payment identifiers, and raw activation codes. Error messages and URL metadata are filtered, but optional analytics remains personal information when it is linked to your account.

Open Privacy choices in the app to allow or reject product analytics at any time. Turning Analytics off on the website also stops optional app analytics. Global Privacy Control keeps both optional tracking categories off. Withdrawal stops future collection; it does not automatically erase activity already collected. Contact us for a privacy or deletion request.

Optional product analytics does not itself grant permission for passive marketing visitor identification or email marketing.

Business and contact data

Kaiju is intended to work with company, website, technology, and professional business-contact information. The availability and permitted use of that data can depend on source, jurisdiction, customer purpose, and contract. Customers remain responsible for using exported or synchronized data lawfully.

Retention and requests

Information is retained only as long as reasonably needed for the purposes above and applicable obligations. Contact hello@kaiju.industries for a website privacy request.

Changes

This notice may change as Kaiju’s product, providers, and legal obligations develop. The date above identifies the latest revision.